Management Committee Briefing October 2017

Management Committee briefing

 

The following points were covered at the October Committee Meeting:

The following arrangements were agreed for the festive period:

• Office closes at 1pm on Friday 22^nd December 2017
• Office reopens at 9am on Thursday 4^th January 2018

The Housing Management monitoring report for July to September 2017 was considered and the following noted:

• There are 864 households on our housing list
• 9 properties were re let within the quarter and the average void time was 1.6 days
• Our allocations have largely been in line with quotas
• All new tenant visits were completed within our 6 week target
• Average tenancy sustainment is currently 96%
• 25 anti-social behaviour complaints were received in the period
• Rent arrears have risen to 2.14%, as the impact of Universal Credit begins to show. Committee agreed that staff should continue to seek rent payments in advance from all new tenants.
• Again the increase in Universal Credit cases was seen to have an impact on the Income Maximisation workload and it was recognised that some tasks will be deprioritised.
• The Rent Setting and Shared Ownership Buy-back Policies were reviewed and adopted.
• The Business Plan was reviewed at the half year point and Committee agreed some minor updates to targets etc to reflect the current position.

The results of the Internal Audit in relation to Data Protection was considered and the following noted:

There are no major concerns with Forth’s compliance

The proposed action plan to address findings was agreed

It was agreed to proceed to appoint an external specialist agency to provide the Association with Data Protection Officer services.

It was noted that the Director would be working compressed hours for a 3 month trial period from 30^th October 2017. He will generally not work on Wednesdays.

 

John Cameron        

31/10/17