Call Recording

Posted on 26th Oct 2023 at 15:24 ( Last updated on 26th Oct 2023 at 15:34 )

From the morning of Friday 27th October 2023, Forth Housing Association will be recording all calls for staff training and crime detection and prevention purposes.

From now on, whenever you call our office, you will hear a brief pre-recorded message informing you of this before you are put through to a member of staff.

If you would like to find out any information about how we use this information, our Tenant Data Protection Statement, Data Protection Policy and Website Privacy Policy Statement are all available to read on our website.