A Warm Welcome to Forth Housing Association
Forth Housing Association is a Stirling based Registered Social Landlord and charity providing quality homes and services to our tenants. We have a strong approach to governance and service delivery and have some of the best performance in our peer group and are financially sound. We are an organisation who always put people first, whether that is our tenants or our staff. We provide good quality and well managed housing for rent and low cost home ownership in the Stirling area. We also have an active development program in the Stirling area. We work in partnership with Stirling Council and actively promote community regeneration areas and environmental projects.
NEW JOB ALERT
Forth Housing Association – Housing Officer
Salary: £42,707 – £46,895 (EVH Grade 7, Points PA22–25) + (Essential Car User Allowance)
Hours: 35 hours per week, Monday to Friday
Contract: Permanent
Location: Stirling (Hybrid Working Available)
Forth Housing Association is a registered social landlord and charity, providing quality homes and services for our tenants. As we continue to grow, develop and enhance our services, we’re looking for an enthusiastic, customer-focused and organised Housing Officer to join our Housing Services Team in Stirling.
This is a varied and rewarding role where you’ll be responsible for delivering a range of high-quality housing management services. This includes managing rent accounts, void properties, housing allocations, tenancies and estates, while providing support, advice and assistance to help tenants sustain their tenancies and enjoy living within their communities.
You’ll take responsibility for an area-based ‘patch’ of our homes, putting tenants at the heart of service delivery and working proactively to ensure high standards are achieved.
We’re looking for someone with strong all-round experience in delivering high-quality housing management services, excellent communication skills, a customer-focused approach and the ability to plan, organise and prioritise workloads effectively.
At Forth Housing Association, our values guide how we work every day:
Be Kind: We will promote a culture of kindness and helpfulness towards others, acting in a way that promotes compassion and understanding for all our people.
Be Caring: We will prioritise the well-being and needs of our people and foster a positive and supportive environment, building strong, ethical relationships.
Be Respectful: We will treat all our people with dignity, respect and worth, embracing equality, diversity and inclusion in the services we deliver.
BENEFITS
• EVH terms and conditions of employment
• Employee health cash plan membership through Westfield Health
• Hybrid working arrangements
FURTHER INFORMATION
Full details about the role and how to apply can be found on our website: https://www.forthha.org.uk/about-us/vacancies/
For an informal chat about the role, please contact Garry Savage, Head of Housing Services, on 01786 446066.
KEY DATES
Closing date: Monday 14th September 2026 at 9am
Interview date: Monday 5th October 2026
We look forward to receiving your application and thank you for your interest in joining Forth Housing Association.
Annual Visits For Our Tenants
We want you to feel safe and happy at home and carrying out an annual tenancy visit plays an important part in this. It also helps Forth to make sure your home remains safe and is in good condition.
This is an opportunity for you to discuss any tenancy or property issues you may have with us, and is also a chance for Forth to check the information we have on our records. During the visit you are also welcome to chat to us about any issues you have to find out how we can support you. Staff can also show you how to access our self-service home portal My Forth.
Our staff will start carrying out annual tenancy visits soon. If you have an appointment for a member of staff to visit you in your home, we will carry out the annual tenancy visit during this appointment. Otherwise, we will text you in advance to let you know that we will be in your area ahead of time.
This annual visit is an important part of your tenancy agreement and will last around 30 minutes.
If you have any questions or concerns ahead of your annual tenancy visit being carried out, please contact us at info@forthha.org.uk or call on 01786 446 066.
Out Of Hours Services
If you require an emergency repair out with our opening hours, please call our office on 01786 446 066. Even though we will be closed, please select option 2 when prompted to be connected to our out of hours repair service from the MP Group.
For help with gas central heating, including any problems with boilers, please call Saltire on 0800 048 2710.
For all the latest news why not follow our new Facebook page by clicking here.
Our online tenant portal, "My Forth", is live and ready for you to register. To register, you need your tenant number. If you don't know this, please phone the office.
Spring Newsletter 2026 - Click here to read all that is happening at Forth.
Annual Report for 2024/25 - Read all about what happened in the last financial year. Click here.
Annual Complaints Report for 2024/25 - Click here.
Annual Performance Report for 2024/25 - Click here.
The Regulator's Landlord Report for 2023/24 - Click here. (2024/25 Available Soon)
Annual Assurance Statement for 2024/25 - Click here.
Business Plan (2025-30) - Click here.
Strategic Delivery Plan (2025-30) - Click here.
Forth's Joint Statement on Fair Work First - Click here and for EVH's Joint Statement on Fair Work First - Click here.