Tenant Services Policies
File Description File Size
Abandonment Policy (2024 - 27) PDF icon 202 Kb
Adaptations Policy (2023 - 26) PDF icon 246 Kb
Allocations Policy (2024 - 26) PDF icon 582 Kb
Alteration & Improvements Policy (2024 - 27) PDF icon 286 Kb
Anti-Social Behaviour Policy (2022 - 25) PDF icon 281 Kb
Asbestos Policy (2024 - 27) PDF icon 436 Kb
Assignation & Succession Policy (2023 - 26) PDF icon 571 Kb
Complaints Policy (2021 - As required by SPSO) PDF icon 200 Kb
Damp and Mould Policy (2024 - 27) PDF icon 297 Kb
Decant Policy (2022 - 25) PDF icon 110 Kb
Defects Policy (2021 - 24) PDF icon 148 Kb
Estate Management Policy (2024 - 27) PDF icon 284 Kb
Factoring Policy (2022 - 25) PDF icon 323 Kb
Gas Safety Policy (2024 - 27) PDF icon 279 Kb
Harassment Policy (2023 - 26) PDF icon 855 Kb
Joint Tenancy Policy (2023 - 26) PDF icon 221 Kb
Management of Violent Offenders and Sex Offenders Policy (2024 - 27) PDF icon 252 Kb
Mortgage to Rent Policy (2023 - 26) PDF icon 225 Kb
New Supply Shared Equity Policy (2023 - 26) PDF icon 288 Kb
Pets Policy (2024 - 27) PDF icon 254 Kb
Rechargeable Repairs Policy (2022 - 25) PDF icon 291 Kb
Rent Arrears Policy (2024 - 26) PDF icon 294 Kb
Rent Setting Policy 2020 PDF icon 218 Kb
Repairs & Maintenance Policy (2022 - 25) PDF icon 241 Kb
Shared Ownership Buy Back Policy (2023 - 26) PDF icon 290 Kb
Sub-letting & Lodgers Policy (2023 - 26) PDF icon 253 Kb
Tenant Data Protection Statement (2018 - Current) PDF icon 233 Kb
Tenant Engagement Strategy (2023 - 26) PDF icon 168 Kb
Tenant Participation Policy (2023 - 26) PDF icon 302 Kb
Voids Policy (2023 - 26) PDF icon 266 Kb
Website Privacy Policy (2021 - Current) PDF icon 118 Kb
Written Statement for Home Owners PDF icon 484 Kb
Quarterly Newsletter
File Description File Size
Speaking Forth - Sept 24 PDF icon 7992 Kb
Speaking Forth - Mar 24 PDF icon 2468 Kb
Speaking Forth - Dec 23 PDF icon 8026 Kb
Speaking Forth - Sept 23 PDF icon 1468 Kb
Speaking Forth - June 23 PDF icon 5238 Kb
Speaking Forth - April 23 PDF icon 1503 Kb
Speaking Forth - Dec 22 PDF icon 3607 Kb
Speaking Forth - Sept 22 PDF icon 2786 Kb
Speaking Forth - June 22 PDF icon 7707 Kb
Speaking Forth - April 22 PDF icon 1419 Kb
Speaking Forth - Dec 21 PDF icon 6009 Kb
Speaking Forth - Sept 21 PDF icon 929 Kb
Speaking Forth - June 21 PDF icon 1302 Kb
Speaking Forth - April 21 PDF icon 1091 Kb
Annual Reports
File Description File Size
2023/24 Annual Report PDF icon 751 Kb
2022/23 Annual Report PDF icon 739 Kb
2021/22 Annual Report PDF icon 869 Kb
2020/21 Annual Report PDF icon 860 Kb
Governance Docs/Corporate Policies
File Description File Size
Annual Assurance Statement 2024 PDF icon 76 Kb
Annual Assurance Statement 2023 PDF icon 48 Kb
Annual Assurance Statement 2022 PDF icon 103 Kb
Annual Assurance Statement 2021 PDF icon 346 Kb
Annual Assurance Statement 2020 PDF icon 67 Kb
Asset Management Strategy (2022 - 27) PDF icon 440 Kb
Business Continuity Plan (2024 - 27) PDF icon 396 Kb
Committee Annual Register 2022 PDF icon 126 Kb
Committee Annual Register 2021 PDF icon 202 Kb
Committee Annual Register 2020 PDF icon 212 Kb
Committee Annual Register 2019 PDF icon 155 Kb
Committee Expenses (2022 - 25) PDF icon 202 Kb
Committee Members Code of Conduct (2024 - 27) PDF icon 512 Kb
Customer Experience Policy (2023 - 26) PDF icon 311 Kb
Data Protection Policy 2021 PDF icon 192 Kb
Data Retention Policy 2021 PDF icon 207 Kb
Development Strategy 2022 PDF icon 596 Kb
Dignity At Work Policy PDF icon 103 Kb
Engagement Plan 2023-24 PDF icon 80 Kb
Entitlements, Payments and Benefits Policy (2024 - 27) PDF icon 423 Kb
Asset Management and Investment Plan 2020 PDF icon 273 Kb
Equalities Policy (2024 - 2027) PDF icon 303 Kb
EVH Terms & Conditions 2018 PDF icon 265 Kb
Financial Regulations 2023 PDF icon 275 Kb
Flexible Working Policy (2024 - As Required by EVH) PDF icon 328 Kb
Freedom of Information Charging Statement PDF icon 82 Kb
Health & Safety Manual 2019 PDF icon 4118 Kb
How We Regulate: A Guide For Tenants & Customers PDF icon 439 Kb
Improvement Plan 2019 PDF icon 163 Kb
Joint Statement on Fair Work First - EVH PDF icon 158 Kb
Joint Statement on Fair Work First - FHA PDF icon 140 Kb
Learning and Development Policy 2022 PDF icon 111 Kb
Membership Policy (2024 - 27) PDF icon 309 Kb
Model Publication Scheme FOI 2019 PDF icon 371 Kb
Progress Against Business Priorities 2020 PDF icon 79 Kb
Notifiable Events Protocol Policy 2023 PDF icon 639 Kb
Publicity Policy 2021 PDF icon 109 Kb
Records Management 2019 PDF icon 111 Kb
Register of Disposals of Land and Property 2020 PDF icon 51 Kb
Risk Management Policy (2024 - 27) PDF icon 318 Kb
Rules of Forth PDF icon 301 Kb
Serious Complaints or Grievance Against Director Policy PDF icon 148 Kb
Staff Code of Conduct 2021 PDF icon 282 Kb
Staff Recruitment Policy (2024 - 27) PDF icon 284 Kb
Standing Orders Scheme of Delegate Authority 2021 PDF icon 178 Kb
Standing Orders Policy (2024 - 25) PDF icon 466 Kb
Treasury Management Policy 2023 PDF icon 890 Kb
Procurement Policy 2018 PDF icon 177 Kb
Unacceptable behaviour Policy (2024 - 27) PDF icon 229 Kb
Performance Reports
File Description File Size
Regulator's Landlord Report 2023/24 PDF icon 296 Kb
Forth's Performance Report 2023/24 PDF icon 1197 Kb
Regulator's Landlord Report 2022/23 PDF icon 146 Kb
Forth's Performance Report 2022/23 PDF icon 888 Kb
Regulator's Landlord Report 2021/22 PDF icon 1159 Kb
Forth's Performance Report 2021/22 PDF icon 845 Kb
Regulator's Landlord Report 2020/21 PDF icon 52 Kb
Forth's Performance Report 2020/21 PDF icon 925 Kb
Forms/Applications/Leaflets
File Description File Size
Allocations Leaflet 2018 PDF icon 58 Kb
Alteration & Improvement Application PDF icon 151 Kb
Application To Keep Pet PDF icon 141 Kb
Complaints Leaflet 2021 PDF icon 245 Kb
Direct Debit Form FHA PDF icon 101 Kb
Homes for Rent Leaflet PDF icon 137 Kb
Housing Benefit Run On Letter Generic file icon 29 Kb
Application Form Nov 2023 Update PDF icon 286 Kb
Medical Assessment Form PDF icon 6211 Kb
Membership Appication & Leaflet PDF icon 224 Kb
RTO Information Pack PDF icon 265 Kb
Scottish Secure Tenancy Agreement 2019 PDF icon 419 Kb
Significant Performance Failures Leaflet (Information for Tenants) PDF icon 327 Kb
Pets Policy Summary PDF icon 181 Kb
Tenants Handbook Contents
File Description File Size
Tenant Handbook Introduction PDF icon 7988 Kb
Section 1 - About Us PDF icon 2703 Kb
Section 2 - Moving Into Your New Home PDF icon 5281 Kb
Section 3 - Our Responsibilities PDF icon 2217 Kb
Section 4 - Your Responsibilities PDF icon 3099 Kb
Section 5 - Money Matters PDF icon 1577 Kb
Section 6 - Repairs and Maintenance PDF icon 2572 Kb
Section 7 - Thinking of Moving PDF icon 2102 Kb
Section 8 - Participation PDF icon 1639 Kb
Section 9 - Useful Information PDF icon 2095 Kb
Annual Accounts/Budget
File Description File Size
2023-24 Annual Accounts PDF icon 859 Kb
2022-23 Annual Accounts PDF icon 643 Kb
2021-22 Annual Accounts PDF icon 11851 Kb
2020-2021 Annual Accounts PDF icon 12170 Kb
2019 - 2020 Annual Accounts PDF icon 11311 Kb
2019 - 2020 Budget PDF icon 475 Kb
2018 - 2019 Annual Accounts PDF icon 9955 Kb
2017 - 2018 Annual Accounts PDF icon 1338 Kb